Sapphire Estate Agents Queensland ("Sapphire", "we") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you enquire, request an appraisal, book a consultation or use our property match quiz, we collect your name, contact details and the information you provide about your property needs. We may also collect analytics data about how you use our website.

How we use it

We use your information to respond to your enquiries, provide property services, manage tenancies, and communicate with you about relevant properties and services you have consented to receive.

Consent

We record your consent at the point of enquiry. You may withdraw consent at any time by contacting us. Our communications are managed through our customer relationship management system, which maintains authoritative consent and do-not-contact preferences.

Sharing

We do not sell your personal information. We may share it with service providers who assist us in delivering our services, under appropriate confidentiality obligations.

Access and correction

You may request access to or correction of your personal information by contacting us at brisbane@sapphireestateagents.com.au.

This policy is general guidance. For specific concerns, please contact us directly.